Delivery Policy

We recommend that you give yourself enough time to receive your shipments in a timely manner. Fittopmassager.com cannot be held responsible for delays due to the courier service's holiday shipping schedule.some far regions: include mountains or rural regions may cannot receive guaranteed shipping.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

1. The time frame of an order delivery is divided into two parts:

• Processing time: 2-4 Days
• Shipping time: 5~30 Days

1. Shipping methods: DHL
2. Free shipping: United States, New Zealand, Australia, Germany, Italy, Belgium, France, Spain, Canada, United Kingdom, Denmark, Greece, Norway, Switzerland, Finland, Netherlands, Portugal, United Arab Emirates, Sweden, Japan, Singapore, South Korea, Hong Kong SAR, Taiwan, Thailand
3. Paid shipping: $20 for each country except above countries from section 2.
4. Special shipping fee to Israel: $100 for massage guns due to the custom policy.
5. Accessories shipping fee: $20 for each.

Note: Affected by Covid-19, there will be some delay on the delivery.

How do I track my order?
Your delivery confirmation email will contain your tracking number and order details. 

Taxes and other charges?
Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

Free shipping to any location?

Depending on the custom policy, some countries may not enjoy free shipping and checkout page will show you the details.

If you have any questions or concerns about your order, please email us at support@fittopofficial.com and our team will be happy to assist you, 5 business days a week. Email title please add: shopify + order NO.